This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

JACKSDALE MEDICAL CENTRE


COFFEE MORNING - 23rd May 2019, 1030 - 1230 hrs at JACKSDALE COMMUNITY CENTRE -  ALL PATIENTS WELCOME


Zero Tolerance Policy


Jacksdale Medical Centre Patient Experience Survey November 2018


Take the survey online or download and print a copy.


Closure of branch surgery: More information can be found here


Privacy NoticeWhat we hold, how we use it and keep it confidential and secure

FAILED APPOINTMENTS

IN MARCH 2019

27 PATIENTS FAILED TO ATTEND FOR THEIR GP APPOINTMENT

AND

36 PATIENTS FAILED TO ATTEND FOR THEIR NURSE APPOINTMENT

THIS EQUATED TO A WASTE OF 19 HOURS CLINICAL TIME

SOME OF THESE MISSED APPOINTMENTS WERE BOOKED BY THE PATIENT ON THE SAME DAY!

THIS IS UNACCEPTABLE AS PATIENTS WHO NEED APPOINTMENTS ARE HAVING TO WAIT, HENCE CREATING A WAITING LIST

THE PRACTICE MONITOR CLOSELY ALL FAILURES TO ATTEND AND IT IS PRACTICE POLICY THAT IF A PATIENTS DOES NOT ATTEND FOR 3 APPOINTMENTS IN A CALENDAR YEAR THEY CAN BE REMOVED FROM THE PRACTICE LIST AND WOULD NEED TO FIND ANOTHER LOCAL GP

PLEASE CANCEL YOUR APPOINTMENT IF YOU NO LONGER NEED IT AND HELP US TO ENSURE THAT ALL PATIENTS ARE SEEN IN A TIMELY MANNER



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website