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THE NEXT MEETING OF THE JACKSDALE PATIENT PARTICIPATION GROUP WIILL TAKE PLACE ON THURSDAY 17 OCTOBER AT 1030 HOURS IN JACKSDALE COMMUNITY CENTRE - ALL PATIENTS ARE WELCOME

WE ARE NOW TAKING BOOKINGS FOR OUR FLU VACCINE CLINICS - PLEASE CALL OR VISIT RECEPTION TO BOOK YOUR FLU JAB

Zero Tolerance Policy

Jacksdale Medical Centre Patient Experience Survey November 2018

Take the survey online or download and print a copy.

Closure of branch surgery: More information can be found here

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MISSED APPOINTMENTS

IN AUGUST 2019

20 PATIENTS FAILED TO ATTEND FOR THEIR GP APPOINTMENT

AND

24 PATIENTS FAILED TO ATTEND FOR THEIR NURSE APPOINTMENT

THIS EQUATED TO A WASTE OF 10 HOURS CLINICAL TIME

SOME OF THESE MISSED APPOINTMENTS WERE BOOKED BY THE PATIENT ON THE SAME DAY!

THIS IS UNACCEPTABLE AS PATIENTS WHO NEED APPOINTMENTS ARE HAVING TO WAIT, HENCE CREATING A WAITING LIST

THE PRACTICE MONITOR CLOSELY ALL FAILURES TO ATTEND AND IT IS PRACTICE POLICY THAT IF A PATIENTS DOES NOT ATTEND FOR 3 APPOINTMENTS IN A CALENDAR YEAR THEY CAN BE REMOVED FROM THE PRACTICE LIST AND WOULD NEED TO FIND ANOTHER LOCAL GP

PLEASE CANCEL YOUR APPOINTMENT IF YOU NO LONGER NEED IT AND HELP US TO ENSURE THAT ALL PATIENTS ARE SEEN IN A TIMELY MANNER



 
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